Shop FAQ

Hi! Welcome to my shop :)

I pack and ship all the orders myself. It might take a bit longer but they are all filled with love!

FAQ

Where is the store based?

Saarbrücken, Germany.

Do you accept orders placed outside of the US?

I sure do!

How long will it take to receive my order?

I ship on Tuesdays and Fridays and I ship from Germany 🙂
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

Can I track my package?

Yes, i ship all orders with tracking. 

Can you sign the print or book?

I sign every print and every book! If you want me to leave a special note, that’s no problem! Just leave a little note with your requests when you check out:)

My product arrived damaged. What do I do?

Sometimes packages travel for a while and get damaged on their way. If this happens, please send me a picture of the damaged product and I’ll reship the damaged product, free of charge or offer a refund for the damaged item.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact me through the Contact Page.

Cancellation Policy

Placed orders can be canceled within 24 hours of purchase. Please write me with your order number. Click here for cancellation.